These Bonus Terms are an integral part of the Terms and Conditions (https://11croco.com/terms-and-conditions). Accepting the Terms and Conditions (https://11croco.com/terms-and-conditions) YOU THEREBY:
(1) ACKNOWLEDGE THAT YOU HAVE READ THESE BONUS TERMS; AND
(2) ACCEPT BOTH TERMS AND CONDITIONS AND THESE BONUS TERMS.
Therefore, please, read these Bonus Terms ("Terms") carefully before using the 11croco.com operated by: (https://11croco.com) is owned and operated by Hollycorn N.V., a company registered and established under the laws of Curaçao, with registration number 144359 and registered address at Scharlooweg 39, Willemstad, Curaçao. Hollycorn N.V. is licensed and regulated by the Curaçao Gaming Control Board (license no. OGL/2023/176/0095).
1. GENERAL BONUS TERMS AND CONDITIONS
1.1 11croco.com may from time to time award Bonus Funds or Bonus spins to Players.
1.2 A list of current bonus/bonus spin offers is posted in the Promotions (https://11croco.com/promotions) area on the Site. The list does not include bonuses offered through other channels.
1.3 All customer offers are limited to one per person, family, household address, email address, telephone number, same payment account number (e.g. debit or credit card, NETeller etc), IP, and shared computer, e.g. public library or workplace.
1.4 Swedish players are excluded from participating in any bonuses, free spin giveaways and other promotions according to Swedish Gambling Act.
1.5 All cashouts when playing with a bonus/bonus spins are limited to a maximum of ten times (x10) the amount of the bonus issued, unless otherwise stated in the terms of the promotion.
2. CHANGES AND AVAILABILITY
2.1 Casino reserves the right to amend or modify these Bonus Terms at any time at its sole discretion with or without notification. Casino will post those changes in these terms or elsewhere on the Website. It's under the player's responsibility to constantly check for any updates made. If you don’t wish to accept those changes, you may cancel your account at any time but Casino will not prorate any charges.
2.2 By continuing participating in any Games provided by Casino or using any Bonuses you thereby accept any changes to these Bonus Terms.
2.3 We recommend all players to revisit this page regularly and check for possible changes. You fully understand and agree to be bound by the terms contained herein and as they may be amended by Us due to some changes in Casino.
2.4 You may find updates on bonus terms, new bonuses available and/or any individually granted bonuses on your personal page on the Website.
2.5 Casino reserves the right to end promotions, bonuses or special offers before the advertised end date, due to security or bonus abuse issues.
2.6 Casino reserves the right to void any bonuses and/or winnings obtained by fraudulent behavior, including the right to deny cash out requests if we suspect that the bonus offer has been abused
3. BONUS FUNDS
3.1 A bonus is a part of the user's balance in a particular currency, which he receives by agreeing to the terms of a particular bonus and which is subject to a number of restrictions described below in these Bonus Terms.
3.2 You will have to fulfill the wagering requirements attached to each bonus in order to release the bonus funds. Depending on the bonus offered, you might also release associated winnings or withdraw the deposit made towards a bonus only after fulfilling these wagering restrictions.
3.3 Depending on the bonus specifics, the bonus funds may be added to your account before (withdrawal restricted bonus) or after the play requirements have been met (release restricted bonus).
3.4 Shall winnings made with the help of bonus shall not be successfully withdrawn within 45 days from the first withdrawal request, they will be voided.
4. WAGERING REQUIREMENTS
4.1 A wagering requirement means the number of times you must wager the value of a Bonus awarded to you before that Bonus becomes part of your Cash Balance (a “Wagering Requirement”). Until you have met the Wagering Requirements for a Bonus, all winnings from that Bonus will be pending and may not be withdrawn. If you forfeit the Bonus, all Bonus Funds (i.e. winnings relating to that Bonus) will also be removed.
4.2 The default bonus Wagering Requirement is 40 times the amount of the Bonus received if not otherwise stated by the terms of the particular bonus. Any winnings obtained from the use of Bonus spins and Free spins are considered Bonus Funds and must be wagered according to the Wagering Requirements applicable to that Bonus (wagered 50х unless otherwise stated in the bonus conditions).
4.3 No casino bonuses can be withdrawn until you fulfill all requirements of a particular bonus terms.
Playing with fun money does not contribute towards wagering.
4.4. In the case of playing with an active bonus, bonus wagering can be applied differently in different types of games:
Live games and games with a “live” dealer - 5% of the bet amount (example games: Live Casino Roulette, Live Casino Blackjack, all Live Dealer Baccarat , Baccarat, all other table games, video poker, and other games).
Slots with RTP above 97% - 50% of the bet amount.
4.5 Unless otherwise specified in the bonus terms, maximum bet with an active bonus and maximum bet limit upon wagering: €10 or the equivalent in other currencies.
4.5.1 Delaying any game round in any game, including free spins and bonus features to a later time, when you have no more wagering requirement and/or performing new deposit(s) while having free spin features or bonus features still available in a game is prohibited. Players doing so agree to have their bonus and associated winnings declared void.
4.6 You cannot request withdrawal of the deposited amount if you have already activated your bonus. In order to withdraw the deposited amount you have to cancel your bonus, the bonus amount and winnings will be forfeited as a result.
4.7 Please note that when playing with a bonus, real money gets exhausted first. Any winnings generated from bets placed with your bonus balance will be added to your bonus money.
4.8 All deposit and free cash bonuses will expire after 10 days, unless otherwise stated.
4.9 Bonus funds and winnings will be forfeited upon expiry of the bonus.
4.10 Only one bonus can be claimed and be active at a time per player. Deposit related bonuses cannot be "stacked". Casino management reserves the right to void any bonuses and/or winnings obtained by fraudulent behavior. The welcome bonus offer cannot be used in conjunction with any other open account offer.
4.11 All withdrawals will be subject to an internal audit before being processed. Casino reserves all rights to void Bonuses or any winnings for failed audits. Player hereby consents in advance to the same.
4.12 Multiple accounts are not permitted. Creating more than one account with a Casino in order to claim any bonuses is deemed as bonus abuse and may result in confiscated funds.
4.13 In case Casino suspects that a Player has committed a bonus abuse, either on his own, or in association with some partners, Casino reserves the right to forfeit the bonus allocated to the Player at its discretion. Bonus abuses will result in the closure of the relevant Player’s account. Casino reserves the right to withhold cash-ins and/or confiscate all winnings of the Player.
4.14 If Casino mistakenly credits Your account with winnings that do not belong to You, whether due to a technical or human error or otherwise, the amount will remain property of Casino and the amount will be transferred from Your account. If prior to Casino becoming aware of the error You have withdrawn funds that do not belong to You, without prejudice to other remedies and actions that may be available at law, the mistakenly paid amount will constitute a debt owed by You to Casino. In the event of an incorrect crediting, You are obliged to notify Casino immediately by email.
4.15 Bonus round and free spins do not qualify for the jackpot bonuses pursuant to casino software provider rules. Only real money rounds qualify for the jackpot bonuses.
4.16 Casino reserves the right to validate progressive jackpot winnings exceeding €20,000, or equivalent in any other currency, before any pay-out shall be processed from Your account. Any progressive jackpot winnings should be validated within 30 days.
4.17 If, while playing at Casino, you win a sum regarded by Casino Management as worthy of publicity, you agree to make yourself available for any event of such nature arranged by Casino. While Casino protects all personal data entrusted to us, we reserve the right to use first names and the first initial of the last name in any Casino announcement about promotion results or on the website or lobby.
4.18 In the rare event that the deposit bonus is not automatically granted after making a qualifying deposit, please contact us before any bets are made, and the customer support staff will manually grant you the bonus. Please note that our systems will not allow us to grant you the bonus if you place bets with your qualifying deposit before the bonus is manually granted.
4.19 The main language of these rules is English. Translations into other languages may be made as a service and are made in good faith. However, in case of differences between the English version and a translated one, the English version has priority over any translation.
4.20 All Casino offers are intended for recreational players and Casino may in its sole discretion limit the eligibility of customers to participate in all or part of any promotion. Casino reserves the right to amend, cancel, reclaim or refuse any promotion at its own discretion at any time.
4.21 The use of bonus funds purely to progress through the bonus stages is prohibited. For example when bonus or cash funds are used purely to progress through the bonus stages (e.g. collecting 9 out of 10 coins to reach that bonus feature) and then final stages (e.g. playing to collect the final coin to reach 10 out of 10 coins to reach the bonus feature) completed with cash bets when bonus funds have been forfeited, lost or wagering met and converted to cash. All the winnings gained during that play may be considered void.
4.22 Please note that all cases detected by the Anti-Fraud System will be counted as bonus abuse.
5. WELCOME PACKAGE
5.1 To receive a Welcome Deposit Bonus, the user must make a minimum deposit amount specified in the bonus conditions for their country of residence.
5.2 The Welcome Package is available to all new qualifying players for their first three deposits only.
5.3 First Deposit Bonus:
5.3.1 Deposit at least €20 / C$30 / AU$30 / NZ$40 and receive a bonus of 130% of the deposit amount (up to €1,000 / C$1,500 / AU$1,500 / NZ$2,000) with a wagering requirement of 40x on bonus funds, plus 150 Free Spins.
5.3.2 Free Spins are issued as follows: 30 Free Spins are credited instantly after the deposit, and 120 additional Free Spins are credited daily (30 Free Spins per day), starting 24 hours after the deposit.
- Eligible games: BGaming – Aloha King Elvis, Elvis Frog in Vegas, Miss Cherry Fruits, Catdiana
5.3.3 Winnings from Free Spins are credited as bonus funds and are subject to a wagering requirement of 50x. Maximum winnings from Free Spins are limited to €300 / C$450 / AU$450 / NZ$600. The maximum bet while playing with active Free Spins is €5 / C$7.5 / AU$7.5 / NZ$10.
5.3.4 The bonus must be activated within 7 days from the moment it is credited, otherwise it will expire.
5.3.5 Once Free Spins are activated, all Free Spin rounds must be completed within 3 days, otherwise remaining Free Spins will expire.
5.3.6 Bonus funds must be wagered within 3 days after activation, otherwise they will expire.
5.3.7 Players are not allowed to activate the same bonus multiple times within its activation period.
5.3.8 The maximum withdrawal using the First Deposit Bonus is 10x the deposit amount, but not more than €5,000 / C$7,500 / AU$7,500 / NZ$10,000. The maximum bet while wagering the bonus (non-Free Spins) is €5 / C$7.5 / AU$7.5 / NZ$10.
5.4 Second Deposit Bonus:
5.4.1 Deposit at least €20 / C$30 / AU$30 / NZ$40 and receive a bonus of 75% of the deposit amount (up to €2,000 / C$3,000 / AU$3,000 / NZ$4,000) with a wagering requirement of 40x on bonus funds.
5.4.2 The bonus must be activated within 7 days, otherwise it will expire.
5.4.3 Bonus funds must be wagered within 3 days after activation, otherwise they will expire.
5.4.4 Players are not allowed to activate the same bonus multiple times within its activation period.
5.4.5 The maximum withdrawal using the Second Deposit Bonus is 10x the deposit amount, but not more than €5,000 / C$7,500 / AU$7,500 / NZ$10,000. The maximum bet while wagering the bonus is €5 / C$7.5 / AU$7.5 / NZ$10.
5.5 Third Deposit Bonus:
5.5.1 Deposit at least €20 / C$30 / AU$30 / NZ$40 and receive a bonus of 100% of the deposit amount (up to €2,000 / C$3,000 / AU$3,000 / NZ$4,000) with a wagering requirement of 40x on bonus funds, plus 100 Free Spins.
5.5.2 Free Spins are issued as follows: 20 Free Spins are credited instantly after the deposit, and 80 additional Free Spins are credited daily (20 Free Spins per day), starting 24 hours after the deposit.
- Eligible games: BGaming – Aloha King Elvis, Elvis Frog in Vegas, Miss Cherry Fruits, Catdiana
5.5.3 Winnings from Free Spins are credited as bonus funds and are subject to a wagering requirement of 50x. Maximum winnings from Free Spins are limited to €300 / C$450 / AU$450 / NZ$600. The maximum bet while playing with active Free Spins is €5 / C$7.5 / AU$7.5 / NZ$10.
5.5.4 The bonus must be activated within 7 days, otherwise it will expire.
5.5.5 Once Free Spins are activated, all Free Spin rounds must be completed within 3 days, otherwise remaining Free Spins will expire.
5.5.6 Bonus funds must be wagered within 3 days after activation, otherwise they will expire.
5.5.7 Players are not allowed to activate the same bonus multiple times within its activation period.
5.5.8 The maximum withdrawal using the Third Deposit Bonus is 10x the deposit amount, but not more than €5,000 / C$7,500 / AU$7,500 / NZ$10,000. The maximum bet while wagering the bonus (non-Free Spins) is €5 / C$7.5 / AU$7.5 / NZ$10.
6. NO DEPOSIT BONUSES TERMS AND CONDITIONS
6.1 The maximum withdrawal amount from no deposit Free Spins bonuses is €50 / C$75 / AU$75 / NZ$100.
6.2 The maximum withdrawal amount for tournament prizes, cashbacks, free chips, loyalty rewards, and any other free cash or no deposit bonuses is limited to 5x the bonus amount, unless otherwise specified in the bonus conditions.
6.3 The maximum bet when playing with an active non-Free Spins bonus is €10 / C$15 / AU$15 / NZ$20.
7. FREE SPINS TERMS AND CONDITIONS
7.1 Free Spin bonuses are issued for the following games:
- BGaming – Aloha King Elvis, Elvis Frog in Vegas, Miss Cherry Fruits, Catdiana
7.2 Maximum winnings from Free Spins acquired through the Loyalty Program are limited to €50 / C$75 / AU$75 / NZ$100, unless otherwise specified in the bonus conditions.
7.3 Free Spins that are not activated within 7 days after being credited will expire.
7.4 Once Free Spins are activated, all game rounds must be completed within 3 days, otherwise they will expire.
7.5 Bonuses and any winnings generated from Free Spins are subject to a wagering requirement of 50x, unless otherwise specified in the bonus conditions.
7.6 The maximum bet while playing with active Free Spins is €2.5 / C$3.75 / AU$3.75 / NZ$5.
8. WEEKLY 77 FREE SPINS BONUS
8.1 This bonus grants 77 Free Spins and is available once per week.
8.2 To be eligible, the player must have made three or more deposits and place a qualifying deposit of at least €20 / C$30 / AU$30 / NZ$40.
8.3 Free Spins are credited automatically after the qualifying deposit is made.
8.4 Free Spins can be used only on the following games:
- Aloha King Elvis
- Elvis Frog in Vegas
- Miss Cherry Fruits
- Catdiana by BGaming
8.5 Winnings from Free Spins are credited as bonus funds and are subject to a wagering requirement of 35x.
8.6 The maximum bet while playing with active Free Spins is €5 / C$7.5 / AU$7.5 / NZ$10.
8.7 Maximum winnings from Free Spins are limited to €100–150 / C$150–225 / AU$150–225 / NZ$200–300, depending on the country of account registration.
8.8 Free Spins must be activated within 7 days from being credited, otherwise they will expire.
8.9 Once activated, all Free Spin rounds must be completed within 3 days, otherwise remaining spins will expire.
8.10 This bonus is available only on Wednesday and Thursday (TZ UTC).
9. CRASH GAMES CASHBACK
9.1 This bonus grants up to 15% cashback on losses incurred while playing selected Crash games.
9.2 Cashback applies only to losses from eligible Crash games, including Chicken Road, Plinko, and other similar titles.
9.3 The bonus is available to players who have made at least one deposit during the relevant week.
9.4 The maximum cashback amount is €100 / C$150 / AU$150 / NZ$200 per week.
9.5 Cashback is credited automatically every Saturday for the previous week.
9.6 Cashback funds are real money and are not subject to any wagering requirements.
9.7 Only Crash games are eligible for this cashback bonus.
10. LUCKY CHANCE BONUS
10.1 The Lucky Chance Bonus grants an additional 77% bonus on a qualifying deposit.
10.2 To receive the bonus, a player must make a minimum deposit of €20 / C$30 / AU$30 / NZ$40.
10.3 VIP players must make a minimum deposit of €300 / C$450 / AU$450 / NZ$600 to qualify for the bonus.
10.4 The bonus is credited automatically to the player’s account after the qualifying deposit is made.
10.5 All bonus funds are subject to a wagering requirement of 40x.
10.6 The maximum bet while playing with the active bonus is €5 / C$7.5 / AU$7.5 / NZ$10. For VIP players, the maximum bet is €25 / C$37.5 / AU$37.5 / NZ$50.
10.7 The maximum bonus amount is €450 / C$675 / AU$675 / NZ$900.
10.8 The Lucky Chance Bonus is available once per week.
10.9 The bonus can be claimed only on Friday, Saturday, and Sunday (time zone UTC).
10.10 The maximum winnings/withdrawals using the bonus is 10x the bonus amount, but no more than NZ$4,000 for Lucky Chance Bonus and NZ$30,000 for VIP Lucky Chance Bonus.
11. VIP FIRST DEPOSIT BONUS
11.1 This bonus is available to VIP players on their first deposit only.
11.2 To qualify, a player must make a minimum deposit of €250 / C$375 / AU$375 / NZ$500 and will receive a bonus of 150% of the deposit amount, up to €5,000 / C$7,500 / AU$7,500 / NZ$10,000, plus 200 Free Spins.
11.3 Free Spins are issued as follows: 50 Free Spins are credited instantly after the deposit, and 150 additional Free Spins are credited daily (25 Free Spins per day) starting 24 hours after the deposit.
11.4 Bonus funds are subject to a wagering requirement of 30x.
11.5 The maximum bet while wagering the bonus is €25 / C$37.5 / AU$37.5 / NZ$50.
11.6 The bonus is valid for 14 days from the moment it is credited. Free Spins must be activated and used within 7 days, otherwise they will expire.
12. LOYALTY PROGRAM
12.1 Participation in the Loyalty Program is activated automatically after the player’s first deposit.
12.2 Players earn Comp Points (CP) for real-money bets as follows:
1 CP for every €10 / C$15 / AU$15 / NZ$20 wagered on Slots games
1 CP for every €50 / C$75 / AU$75 / NZ$100 wagered on Crash games
1 CP for every €100 / C$150 / AU$150 / NZ$200 wagered on Live games
12.3 Comp Points exchange rate: 100 CP = €1 / C$1.5 / AU$1.5 / NZ$2.
12.4 All cash bonuses awarded for reaching a Loyalty Level are subject to a wagering requirement of x15. Any Free Spins granted as part of the Loyalty Program are subject to a wagering requirement of x30.
12.5 Weekly Cashback
Weekly Cashback is credited automatically every week at 17:00 UTC. If cashback is not credited automatically, the player must contact Customer Support. Cashback is calculated using the following formula: Cashback = Bets – Wins – Issued Bonuses – Cancelled Bonuses.
12.6 General Wagering Rules for Cashback
Slots Cashback must be wagered only on Slots games
Live Cashback must be wagered only on Live games
Cashback percentage, wagering requirements, maximum bonus amounts, maximum winnings, and maximum bets depend on the player’s Loyalty Level
All Live Cashback bonuses have a wagering requirement of x3, with a maximum bet of €10 / C$15 / AU$15 / NZ$20 for all Loyalty Levels
If Cashback wagering rules are violated, the casino reserves the right to cancel the bonus and confiscate any winnings obtained from it
12.7 Slots Cashback by Loyalty Level
Snapper – River Boss: 3%–7% cashback, wagering x10, max bonus €1,000 / C$1,500 / AU$1,500 / NZ$2,000, max win €500 / C$750 / AU$750 / NZ$1,000, max bet €5 / C$8 / AU$8 / NZ$10
Swamp Lord – Croco Legend: 8%–12% cashback, wagering x7, max bonus €2,000 / C$3,000 / AU$3,000 / NZ$4,000, max win €1,000 / C$1,500 / AU$1,500 / NZ$2,000, max bet €5 / C$8 / AU$8 / NZ$10
Apex Croc: 15% cashback, wagering x5, max bonus €3,000 / C$4,500 / AU$4,500 / NZ$6,000, max win €3,000 / C$4,500 / AU$4,500 / NZ$6,000, max bet €10 / C$16 / AU$16 / NZ$20
12.8 Live Cashback by Loyalty Level
Snapper – River Boss: 3%–7% cashback, max bonus €200 / C$300 / AU$300 / NZ$400, max win €200 / C$300 / AU$300 / NZ$400
Swamp Lord – Croco Legend: 8%–12% cashback, max bonus €500 / C$750 / AU$750 / NZ$1,000, max win €500 / C$750 / AU$750 / NZ$1,000
Apex Croc: 15% cashback, max bonus €1,000 / C$1,500 / AU$1,500 / NZ$2,000, max win €1,000 / C$1,500 / AU$1,500 / NZ$2,000
12.9 Comp Points may be deducted if the player’s account is considered inactive, meaning no deposits, gameplay, or other activity for an extended period.
12.10 If an account remains inactive for 30 days or more, the casino reserves the right to lower the player’s Loyalty Level at its discretion.
12.11 If a player closes their account or activates limits such as Cool-off or Self-Exclusion, their Loyalty Level may be reset or reduced to the base level.
12.12 11Croco Casino reserves the right to modify, suspend, or discontinue the Loyalty Program at any time.
12.13 All general Bonus Terms and Conditions continue to apply.